By Bryan Smith on November 23, 2015 at 11:31am
Taking to Steam Community, Overkill issued an apology and an update status to address the past weeks after the implementation of microtransactions after they said they would never add them in.
The past few weeks have been some of the most challenging in the history of this community. Players have been angry with us, media have written about us en masse and our volunteer moderators went on strike. For all the distress we've caused the past few weeks, I'd just like to take the time and say that we’re sorry. We've done a lot of things right in the past, but these past few weeks we screwed up.
We need to get better at many things, and we will do our best to improve as soon as possible.
Overkill then posted interviews and interactions with the moderators that have addressed updates, which can be viewed on the Steam page. The last thing they stated was to look at fan feedback:
We will let you know more information as discussions continue regarding many of the issues we intend to improve on. We will be reading our public steam forums closely for feedback and we will be engaging in community discussions as much as we possibly can. The coming weeks we will finish this year's last updates, including this year's annual free Christmas heist.
They didn't mention the micro-transactions that caused the outrage and didn't say how they would confront that problem just yet.